Refund Policy

At DigitalStore, we are committed to delivering high-quality digital products. Due to the nature of digital goods, all purchases are considered final and non-refundable once the product has been accessed or downloaded.

However, we do offer refunds under limited circumstances as outlined below:

1. Eligible Refund Cases

• The product was not delivered after successful payment
• The product is significantly defective or does not function as described
• You were charged incorrectly or multiple times for the same purchase

2. Non-Refundable Cases

• Change of mind after purchase
• Accidental purchase
• Lack of technical knowledge to use the product
• Compatibility issues not mentioned in product requirements
• Once the product has been downloaded, accessed, or used

3. Refund Request Window

All refund requests must be submitted within 7 days of the purchase date.

4. How to Request a Refund

To request a refund, please contact our support team at:

support@yourstore.com

Include the following details:

• Order ID
• Product name
• Reason for refund request

5. Refund Processing

• Refunds will be processed within 5–7 business days
• The amount will be credited to your original payment method

6. Abuse & Misuse

We reserve the right to refuse refunds in cases of suspected abuse, fraud, or repeated refund requests.

7. Support First Approach

If you face any issues with your purchase, we encourage you to contact us first. Our team will make every effort to resolve your issue before considering a refund.

By making a purchase, you agree to this Refund Policy.